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How vidwire handles your personal data, your rights, and how to contact us regarding privacy matters under NCC engineering standards and Nigerian data protection regulations.
We collect data you provide through our contact forms, quote requests, and technical support inquiries: your name, email address, phone number, company name, and message content. We also automatically collect technical data such as your IP address, browser type, device identifiers, and pages visited on our site through analytics services.
Your personal data is used to respond to your inquiries, provide quotations for structured cabling and fiber optic infrastructure projects, deliver technical documentation, and improve our website experience. We may also use your contact information to send service updates or relevant engineering bulletins if you have opted in.
Our website uses essential cookies for session management and security. We also use analytics cookies (Google Analytics) to understand how visitors interact with our technical content. You can control cookie preferences through your browser settings. No third-party advertising cookies are deployed.
We do not sell your personal data. We may share limited data with trusted service providers who assist in website hosting (secure servers), email delivery, and analytics processing. These processors are contractually bound to protect your data and comply with applicable data protection laws. No data is transferred outside Nigeria without adequate safeguards.
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, typically up to 24 months after your last interaction. Technical data (logs, analytics) is retained for 12 months. We implement industry-standard security measures including encryption, access controls, and regular audits to protect your information from unauthorized access or disclosure.
You have the right to access, correct, delete, or port your personal data held by vidwire. You may withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below. We will respond within 30 days as required by Nigerian data protection regulations.
For any questions about this policy or to submit a data subject request, please contact us at: 39 Clare Street, phone +2348188281006, or email info@vidwire.com. We handle all privacy requests promptly and transparently.
This policy was last updated on 15 January 2025. vidwire does not make misleading claims, fake urgency, false endorsements, or represent affiliation with any government body or third-party brand without explicit authorization. All engineering claims are based on verified test results and NCC compliance documentation. No guarantees of specific outcomes are made without written agreement.